Help
Support
Need a hand with Global Steps? We're a tiny team and we read every message.
Contact us
Email is the fastest way to reach us. We usually reply within 1–2 business days.
support@tmpstack.com →Common questions
My steps aren't showing up+
Global Steps reads steps from Apple Health. Open the iOS Settings → Health → Data Access & Devices → Global Steps and make sure Steps is turned on. Then relaunch the app to refresh.
How do I cancel my subscription?+
Subscriptions are managed by Apple. Open Settings → [Your Name] → Subscriptions on your iPhone, tap Global Steps, and cancel from there. You'll keep Pro access until the end of the current billing period.
Restoring a purchase+
Open the paywall inside Global Steps and tap Restore Purchases. Make sure you're signed in to the same Apple ID you used to subscribe.
Privacy
Global Steps never sells your health data. Read the full Privacy Policy.